CEO at Coeus Creative Group, a global leader in behavioral intelligence focused on transforming people and business with behavioral science. Whenever I am asked how to deal with difficult people, my ...

What are your assumptions about difficult people at work? Considering their possible motivations can change your perspective.

This article follows the Direct Message methodology, designed to cut through the noise and reveal the deeper truths behind the stories we live. When I began studying how workplace culture impacts ...

When being interviewed for a job, you’ll likely be asked a combination of question types, including traditional, situational, and behavioral. Out of all of these, behavioral questions have become one ...

Rudeness and bad behavior can be found inside and outside the office—from air travelers getting in fights to executives throwing temper tantrums. Fortunately, it is possible to find the silver lining ...