Many businesses today are deploying chatbot technology in enterprise messaging to gain operational efficiencies and competitive advantages. The use of chatbots is growing, and from 2023 to 2030, the ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

Artificial intelligence chatbots are transforming industries and reshaping interactions — and as their adoption soars, glaring cracks in their design and training are emerging, revealing the potential ...

The problem with testing AI chatbot subscriptions like Google’s Gemini Advanced and OpenAI’s ChatGPT Plus is their generality. The same tool is used for disparate applications; the same software ...

Even using random capitalization in a prompt can cause an AI chatbot to break its guardrails and answer any question you ask it. Reading time 3 minutes Anthropic, the maker of Claude, has been a ...

Chatbots have reshaped customer service, delivering on the 24/7 promise of instant, efficient support across all digital channels. Powered by artificial intelligence (AI) and natural language ...

AI-driven chatbots, including ChatGPT 4.0, Gemini, and Microsoft Copilot, were assessed for their ability to create weight-loss meal plans. While all chatbots showed promise, challenges in achieving ...