Online reviews are the new word of mouth. A recent survey found that more than 90% of homeowners consider online reviews “extremely important,” “very important,” or “important” when choosing an HVAC ...

Barbara has written professionally for more than two decades. In the past five years, she has specialized in creating real estate and home improvement content. Besides writing for Forbes Home, she ...

Customer satisfaction is largely reflected in your online reviews, which is why it’s important for your contractor business to have plenty of them. A high number of stellar reviews often makes the ...