SYDNEY (Reuters) -Optus, Australia's No. 2 telecom carrier, said on Sunday that a departure from regular processes on a network upgrade sparked a technical failure that disrupted emergency call ...

Dec 18 (Reuters) - An inquiry into Optus's emergency services telephone number outage in Australia, which resulted in two deaths, revealed a series of failures during a firewall upgrade that left ...

STORY: Optus blamed a departure from 'established processes' on a network upgrade for last week's emergency calls outage in Australia. It said it led to a technical failure which disrupted emergency ...

Optus has released a much-anticipated review into September's network outage that left hundreds of people unable to reach Triple Zero (000) and was linked to two deaths. The review, by experienced ...

The first public sign anything was wrong at Optus came when newsrooms around the country began fielding calls from its communications staff late on Friday afternoon. The brief was to get down to the ...

The telecommunication company’s report seeks to absolve management of any responsibility for the fatal events of September 18 ...

Australian telco Optus has named a new chief technology officer as it looks to move on from last year's deadly network outage ...

Australian phone company Optus will implement any recommendations from an independent review, Chief Executive Officer Stephen Rue said, after an emergency call outage that resulted in at least two ...

Optus CTO Tony Baird is to leave the company following a transition period in the wake of a major outage on its network last ...