Ever been in a conversation where someone’s words don’t match their tone, and you’re left guessing what’s really going on?

How does a mother explain how her preschooler remembers every detail of an episode of Doc McStuffins, but can’t for the life of her recall where the puzzles go at clean-up time? What’s really going on ...

Often, passive-aggressive behavior stems from what is typically a good thing: the desire to avoid conflict. Or, it could be a ...

We all come across people who appear very calm but who we can sense have anger and hostility beneath the surface. The show of calmness is an effort to subtly and discretely hide their real feelings.

New leaders that fail to deal with others’ passive-aggressive behavior inevitably fail themselves. This is even more of an issue with the increase in remote work as that makes it easier for those ...

Tension: We fear direct confrontation but also crave honesty and respect in our interactions. Noise: Conventional wisdom says we should ignore subtle digs or respond in kind—neither solves the deeper ...

The thing about passive-aggressive people is that they're never really saying what they mean, and that's what makes interacting with them so exhausting. Rather than being able to communicate directly, ...