Natalie Ruiz, CEO of AnswerConnect, leads with a human-centered approach, blending tech with real connections to help businesses grow 24/7. Recent research shows that if it takes your business more ...

HOUSTON, Texas – When your life is in danger, every minute counts. This is why Houston police have to prioritize the more than 1 million calls for help the department receives each year. Priority One ...

When someone collapses from a heart attack, chances of survival fall 10% with every passing minute without defibrillation. Now, scientists from one of the most advanced healthcare hubs on the planet ...

With Dallas Police struggling to meet their own response time targets, NBC 5 Investigates searched for solutions in another city, where police sometimes answer calls before they are even dispatched.

When we think about timeliness in police, fire and emergency medical services, we often think of response times. And even though it’s recently been pointed out to us that there are other important ...

KANSAS CITY, Mo. (KCTV) - The Kansas City Police Department has filled all funded 911 call-taker positions for the first time since 2020, leading to faster emergency response times across the city.

The response time for FDNY ambulances has increased for a fourth year in a row. Mayor Adams' latest management report shows the average response time to life-threatening medical emergencies by ...

Rural emergency medical services face significant challenges, including funding, staffing and long response times. High employee turnover is driven by low pay, long hours and the mental toll of the ...

An Oceanside staffing switch to fill positions in a new fire station in South Moro Hills has raised Carlsbad’s concerns about response times in an area shared by the two cities. The two cities respond ...

When he first arrived in Dallas, Chief of Police Daniel Comeaux promised to speed response times. Now, more than three months later, new data reviewed by NBC Investigates showed that in parts of the ...

Medics respond to emergencies on average about a minute faster in urban towns in Connecticut compared to the suburbs and nearly three minutes faster compared to the rural areas of the state, according ...