Expanded collaboration brings NiCE’s AI-powered CX and intelligent orchestration together with Agentforce in Salesforce Service Cloud, empowering businesses to deliver complete customer service ...
Salesforce has rolled out new capabilities for Agentforce Commerce and Agentforce 360 aimed at supporting the next phase of ...
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Salesforce has used the first day of Dreamforce in San Francisco to make another batch of announcements, with one centred on the company's idea of defining the contact centre of the future and making ...
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Salesforce vs. ServiceNow: Which cloud software stock has the edge?
Salesforce CRM and ServiceNow NOW are two of the most important enterprise cloud software companies, helping large organizations modernize operations, automate workflows and manage critical business ...
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