Salesforce Inc. today launched a significantly enhanced version of Slackbot, the artificial intelligence assistant embedded ...

As companies continue to use AI to automate more lower-level functions, Salesforce’s VP of Workforce Innovation Ruth Hicken ...

Salesforce, the popular customer relationship management platform, has released a library of AI tools built for specific industries — including government, as well as public-sector-adjacent fields.

Deterministic controls in Agentforce aim to curb unpredictable behavior, but analysts warn the move adds operational burden ...

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced the general availability of Agentforce, a new layer on the Salesforce Platform that enables companies to ...

The new solution integrates Generative AI capabilities powered by Amazon Bedrock with extensive compliance features to help ensure safety, trust and innovation NEW YORK, Nov. 20, 2024 /PRNewswire/ -- ...

A tale of two AI firms Tuesday. On the one hand, Microsoft saw its stock take a tumble on reports, since denied by the firm, that it had lowered its AI sales targets on the back of sluggish customer ...

“Customer data and metadata are the new gold for these enterprises,” Salesforce CEO Marc Benioff said Wednesday. Salesforce executives played up growth in the vendor’s artificial intelligence ...

In a development as predictable as the coming of autumn, Salesforce leadership took to the stage on a damp, misty September morning in San Francisco to open their annual Dreamforce jamboree with a ...