When discussing intelligent automation, the topic often veers toward chatbots. The terms "chatbots" and "virtual support agents" (VSAs) are often used interchangeably. But are these two technologies ...
NEW ALBANY, Ind., April 30, 2025 /PRNewswire/ -- Five Star Technology Solutions, a trusted partner in empowering K–12 education through innovative technology services, proudly marks the third ...
Support.com, Inc. (NASDAQ: SPRT), a leader in technical support solutions for businesses and consumers with over 20 years of experience managing a remote U.S.-based workforce, announces today that it ...
In this special guest feature, Gabby Nizri, Co-Founder and CEO of Ayehu, lays out the difference between a chatbot and a virtual service agent and identifies the challenges and opportunities that ...
Technology company Arinc has introduced a locally-based IT service management programme for airports. The ARINC Virtual Service Desk solution provides interested airports with local language support ...
Representatives from government agencies and industry who are implementing an Extensible Markup Language (XML) model to help improve information sharing among their justice information systems can ...
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