As the century-old mantra falls into obscurity, CX leaders contend with nuance and the true range of customer behavior.

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

A Hyderabad man lost around Rs 2.5 lakh in an online scam orchestrated by fraudsters masquerading as customer service ...

Explore generative AI in financial services: how it works, top use cases, customer experience gains, key risks, and ...

MIAMI, FL, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI-driven initiatives focused on productivity, customer experience, and the transformation of corporate service operations. C&M, a ...

This move combines Stord's $147 million revenue platform with Shipwire's AI technology and access to over 1,000 global ...

Travelers were stranded after the FAA abruptly halted flights to Puerto Rico and the Caribbean, forcing overnight waits and ...

Under the new assembly bill, customers in California can receive itemized receipts for each transaction and can request a ...

AI receptionist platform proves artificial intelligence can reliably handle real customer conversations at scale.

A golden phone that President Donald Trump's family business promised to release last year remains mysteriously under wraps ...

Canada Post has issued red delivery service alerts for parts of the Avalon Peninsula and St. John’s and region due to the ...

Even though no member of the Trump family has a history of military service, Lara Trump believes that all Americans should be ...