A new framework restructures enterprise workflows into LLM-friendly knowledge representations to improve customer support automation. By ...

Google is testing showing a blue “Send” button in the search box as you begin to type your query. The AI Mode button, which ...

New Gmail features, powered by the Gemini model, are part of Google’s continued push for users to incorporate AI into their ...

Get any of our free daily email newsletters — news headlines, opinion, e-edition, obituaries and more. Dictionaries define things. It’s their job. So when dictionary.com pronounced “6-7” as their 2025 ...

Most brands spend more than two weeks producing a marketing email, according to recent research from Litmus. The 2019 State of Email Workflows report was based on data from a survey of more than 3,000 ...