A Hyderabad man lost around Rs 2.5 lakh in an online scam orchestrated by fraudsters masquerading as customer service ...

Brilliant by Night has been recognized as the sole recipient of the “Top Lighting Repair Service 2026” award, honoring excellence in quality and service. Brilliant by Night (NASDAQ:BBN) We’re honored ...

MIAMI, FL, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI-driven initiatives focused on productivity, customer experience, and the transformation of corporate service operations. C&M, a ...

Explore generative AI in financial services: how it works, top use cases, customer experience gains, key risks, and ...

Insure.com reports that the best auto insurance for 2026 includes Travelers, GEICO, and Nationwide, with premiums varying ...

As the century-old mantra falls into obscurity, CX leaders contend with nuance and the true range of customer behavior.

Travelers were stranded after the FAA abruptly halted flights to Puerto Rico and the Caribbean, forcing overnight waits and ...

The 2026 CX roadmap must shift from reactive fixes to proactive, cross-functional planning, measurable customer value, & long ...

Lior Ron details why point-to-point operations, OEM-blessed hardware and rapid AI advances pave the way to future deployments Waabi bets on door-to-door autonomous trucks over highway-only models. COO ...

Tesla lost its crown as the world’s bestselling electric vehicle maker on Friday as a customer revolt over Elon Musk’s ...

Under the new assembly bill, customers in California can receive itemized receipts for each transaction and can request a ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...