A new framework restructures enterprise workflows into LLM-friendly knowledge representations to improve customer support automation. By ...

Threat actors are exploiting complex routing scenarios and misconfigured spoof protections to send spoofed phishing emails, ...

Get any of our free daily email newsletters — news headlines, opinion, e-edition, obituaries and more. Dictionaries define things. It’s their job. So when dictionary.com pronounced “6-7” as their 2025 ...

Most brands spend more than two weeks producing a marketing email, according to recent research from Litmus. The 2019 State of Email Workflows report was based on data from a survey of more than 3,000 ...